Shipping policy
National Shipping:
We ship all our products nationally to 16500+ pincodes and adding every day!
Shipping Costs:
As of now, all orders are shipped at a flat shipping cost of ₹40. It is important to note that when you make a purchase, you are responsible for any potential local taxes.
Note: Prices shown on the website are including all applicable taxes. We will never ask you to pay more than the prices as shown on the website.
Shipping Times:
Shipments to the following regions are delivered within 4 to 6 business days:
1. The state of Rajasthan;
2. Metro cities (Delhi, Mumbai, Chennai & Kolkata); and
3. All cities connected with National Highway #8 (NH8).
Shipments to all other locations can take 6 to 10 business days to deliver.
Please note: We take special care while packaging all the orders so that the fragile and highly perishable items like live plants and live seeds can survive at least 14 days without any signs of damage. If in case your items arrive in a damaged condition, let our customer support team know about the issue immediately and raise a return, refund or replacement complaint via the procedure mentioned in the "Return/Refund Policy" page linked in the footer.
1. The state of Rajasthan;
2. Metro cities (Delhi, Mumbai, Chennai & Kolkata); and
3. All cities connected with National Highway #8 (NH8).
Shipments to all other locations can take 6 to 10 business days to deliver.
Please note: We take special care while packaging all the orders so that the fragile and highly perishable items like live plants and live seeds can survive at least 14 days without any signs of damage. If in case your items arrive in a damaged condition, let our customer support team know about the issue immediately and raise a return, refund or replacement complaint via the procedure mentioned in the "Return/Refund Policy" page linked in the footer.
Contact
Note: For more information or complaints, please contact us via any of the following methods:
(Average response time - 24 to 48 hours)
Mailing address:
HQ, Decoreen Pvt Ltd,
PO Hingonia, Kalwar Road,
Jaipur, Rajasthan 303328 India
Email: care@decoreen.com
Customer support: +919875868383 (10am to 5pm)
Sales/recruitment: +919667529683 (10am to 5pm)
Technical support: +917568231097 (10am to 5pm)
Iast updated: 01/09/2022 03:22pm